Technical Support is provided to all GT STRUDL users who are currently "Supported" under their current License Agreement.  If you are not currently "Supported" you can contact your local GT STRUDL distributor with any questions that you may have relating to acquiring Technical Support.

 E-Mail Support

For Technical Support that does not require a review of your model, please send your technical questions by choosing the link below:

Technical Support Request

For Technical Support that requires a review of your model, please attach the GT STRUDL input (.gti) or database (.gts) file to your email message.  Make sure that you describe your problem or question in detail.  Also give us your name, company name, and telephone and fax numbers.  Please choose the link below:

E-Mail Model

Telephone Support

+1 (404) 894-2260

Technical Support is provided by the Georgia Tech - CASE Center between 8:00am & 6:00pm (Eastern Standard Time).  The person answering the telephone will ask you to define your problem by the functional area of GT STRUDL (i.e., Installation, Modeling, Frame Analysis, Finite Element Analysis, Steel or Concrete Design, Result Output, etc.).

 Fax Support

+1 (404) 894-8014

If you do not have the ability to email information to technical support, you may choose to fax them your questions.   Please included the following information on your fax:   Your name, company name, telephone number, fax number and e-mail address.